Unsolicited Flyers in Mailbox

Mailbox used to be an object associated with joy and sweet surprises. Back then when the Internet and email were not as common as today, people used to write letters and cards with real pen and paper. Opening a mailbox was an exciting daily ritual. But now, thanks to the inexpensive printing and distribution services, we get tons of marketing materials, a.k.a. spam, enough to diminish the positive experience of opening the mailbox.

I am pretty positive that the marketeer is paying the mailmen to insert marketing materials into our mailbox. These flyers don’t have stamps on them, hinting that they’re not going through the regular postal service system.

I was getting more and more frustrated. Couple weeks ago, every time I cleared my mailbox, I got the exact same piles of junk flyers resting in the box again the next day. I suspected that the mailman was making fun of me.

So I thought of a way to signal the mailman that I had enough. I started to just pick up the real mails that are properly stamped, and left all unsolicited materials inside the box. After a short while, the box was stuffed by junk mail. My hope is that if the box is already filled with junks then the mailman cannot put more junk into it.

However, as soon as the mailbox was filled, I saw this today in front of my doorstep.

So it seems that unless I complain to the estate manager or post office, write to the local newspaper and make it a big deal, so that someone in the system got punished, this unsolicited marketing material distribution will never end.

Why do I blog this? I want to compare the scenario with “social marketing” or any future marketing techniques. Stripping out the technology involved, you will see that the marketing model and the whole formula appear to be identical: a new communication technology emerges, and then people start using it and emotionally attached to it, until the user base grows to a tipping point that it appears in the marketeers’ radar. So some smarter marketeers explore and carry a few successful marketing campaigns, but soon the ungifted copycats pick up and saturate the market with their low quality imitations. Finally the technology loses it’s initial appeal to people and goes down the spiral of death, waiting for another new technology to come in and start the whole cycle again.

Some examples in my mind are ICQ, MSN, Twitter, Facebook, and maybe Google Waves?

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Google Sidewiki and Commenting

Google recently announced on their official blog a new web service called “Google Sidewiki”, which is a browser plug-in that opens a side pane beside your main browser page, and displays relevant human-contributed information to the topic you are reading. Currently only supports Internet Explorer 6+ and Firefox 2+, or read more about browser supports.

From technical point of view, the plug-in seems to be non-intrusive to any existing website, which means web masters and designers don’t need to make any change on their sites to adopt the technology. Only the users are needed to install the browser plug-in to enable such feature. In other words, site owners has no control on the side conversations happening in Sidewiki; they have to trust Google and their algorithm for the modulation.

One thought tho: instead of leaving comments directly to the site that inspires you, Google provides a side channel for users to post them somewhere else, diverting the traffic and discussion away from the originated site. Would this benefit the original site and give them more “google juice” (discribed by Jeff Jarvis)? Or is it stealing?

Visitors commenting on a web page or blog topic is nothing new. In fact, many would agree that some comments can add value to the topic, including corrections, suggestions, and additional information and links. In the most primitive form, many blog engines have built-in support to commenting and modulation, giving site owners total control to the side discussions.

As the awareness of “social networking” is rising and people value their comments as another important asset, there are versus web services that supports cross-site commenting. Such services offer archiving, better search engine optimization, creditability rating, which all together encourage an even higher usefulness of comments. The better known ones are Disqus.com and IntenseDebate.com. They provide a centralized commenting database and easy integration tools for site owners to embed the service into their sites.

Now entering Google, who’s trying to offer similar centralized commenting/knowledge searching service under their own brand. Will they win users from existing commenting system providers? Will the Sidewiki service ultimately benefits users, or simply further diluting the user contributed information which we already have so many outlets to discuss about and export to, say twitter, friendfeed, Yahoo Answers, Disqus.com and IntenseDebate.com?

Everybody in the web wants a piece of you.

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ICID Conference Website

ICID – International Conference on Interaction Design (http://iadconference.org) is a conference organized by Tsinghua University, Carnegie Mellon University and Hong Kong Polytechnic University. It seems to me that the conference is a pretty big deal in the interaction design industry for Asia and China. But when I looked at their official conference website I immediately found a few errors:

  • The Chinese main page uses Flash. This is search engine unfriendly. Also, on this page I do not see any critical interactive elements that really need the multimedia power of Flash. The only animated elements are the “Signup” button and the menu mouse-over effect, which can be done completely with standard-compliant technologies like CSS and Javascript.
  • Every link I click on the menu pops open a new window, a very common web design “technique” on Chinese websites.
  • The English version of the conference main page has spelling errors. For instance, “Signup” is misspelled into “Singnup”. Although this is a minor issue, it looks unprofessional to international conference participants.
  • Also, instead of using modern HTML/CSS styling for layout, the English site uses table for layout.
  • English page links are broken: Activites, Join, Paper work (what is that?) basically none of them is valid.
  • The signup process is not HTTPS secured, not friendly to non-Chinese speakers, and not easy to use.

Perhaps I am being too cranky on web design, smooth interaction and clean coding. But for a conference that targets international design companies, professionals and academia, shouldn’t they try harder to make a positive impression?

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Testing from my iphone

Im at Waves coffee testing WordPress iPhone app.

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Visit to Client’s Site

Today I went to my client’s studio of pre-school education to see the class in action. It was an enjoyable and amusing visit. Although seeing kids jumping and running around and making noises could be quite annoying to some people, I found the experience quite pleasantly bearable. Even though I would possibly say otherwise after a few more visits.

After the class was off, I talked to my client about a few thoughts and inspirations I got during the class. The philosophy behind the program is not as simple as it appears to be. From that 30 minutes of observation, I saw subtle but thoughtful actions of children engagement, encouragement, parents participation and interaction, motor and hand-eye coordination training, and so on. The design of the program is supported by scientific researches and studies.

Boys Adrift

One of the interesting bit, while chatting with my client, was that I mentioned a recently purchased book called Boys Adrift from Leonard Sax. My client immediately told me that her husband is actually handing out copies of this book to some teachers and education practitioners. He wants to convince them that there are many reasons of why boys nowadays are not as motivated to school and many other things as the older generations. These reasons may not be as simple as most people might think, such as the boys are getting addicted to video games, the higher consumption of chemicals and processed food, the government not spending enough money on education system, and so on. The book is a good starting point for understanding such issue. Professional educators and caring parents are responsible to study that.


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About Calvin

Hello there, I’m Calvin Chun-yu Chan. Grew up in Hong Kong, studied and worked in Canada as web engineer+designer, now designing mobile apps in Tokyo. On my blog I would like to share my opinions on design, usability, culture and creativity.

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