A giant QR-code printed on a poster that says:
東京メトロでの「困った!」は、
こちらのフリーダイヤルへ。Confused by the Tokyo Metro? Use this code for “free dial”.
Upon scanning the code into my phone, the screen reveals that it is indeed a phone number that you can call customer service to ask for help.
I think sometimes the best way to help a confused passenger is to provide an interactive hotline with real human on the other side, rather than sending them to yet another confusing Help webpage or a FAQ.
An additional nice point for visual design, where the QR-code is composed by many little Metro Line Logos. Nice custom designed QR-code.
- When you are confused by the Toky Metro, use this “free dial”
- Big QR code
- Look! The dots are made of metro line symbols!
- This is what the code contains
























